We do not offer any refunds, exchanges or order cancellations once an order is placed, we will not cancel any orders. Once you check out and pay you agree to our no refund policy. Please make sure you order the correct items. If for some reason you receive the wrong items, please contact us within 24 hours of receiving your package so we can resolve the issue. Please provide your name, order number and a photo of what you ordered. Please read products description for ingredients listed, if you are allergic to any ingredients please refrain from using our lip products. Terra’uniquee gloss is not responsible for any allergic reactions.
